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tech-vol

Volunteer Position:  Technology Lab Assistant


Purpose:  The technology lab assistant directly engages our patrons by answering questions and assisting with computer basics, Internet access, word processing, spreadsheets, software programs and other technologies.

Location:  Technology Training Room (Room 221) of the Spencer Road Library, 427 Spencer Rd., St. Peters, MO 63376.

Key Responsibilities:  Assists customers in a one-on-one setting with general computer and technology functions, including but not limited to Microsoft Office, social networking, navigating the Internet, Tablet computers, eReaders and photo sharing.

Reports to: Volunteer Coordinator, or librarian on duty, at the Spencer Road Branch.

Length of Appointment:  The appointment will be for 3 months initially, at which point we will evaluate the Open Lab Program for continuation.

Time Commitment:  Two to three hours per week on Wednesday evenings from 6-8pm or Friday mornings from 9:30am-12:30pm.

Qualifications:

  • Basic comfort level with computer, software and internet functions
  • Outgoing and comfortable approaching patrons and engaging in conversation
  • Patience with new learners
  • Ability to encourage computer/technology exploration and discovery
  • Ability to spend time giving individual help to patrons
  • Pleasant manner, flexibility, problem-solving ability, dependability
  • Enjoy working with older adults and know how to create a fun and relaxed atmosphere

Support:  Training/orientation for this position will be provided.  A librarian will also be in the room during Open Lab time to provide help and supervision.  Background check required upon acceptance into the volunteer program.

Age Requirement: 16 years or older

Dress code: Casual