The St. Charles City-County Library District supports its mission of connecting people with the world of ideas and information by developing and presenting programs that provide additional opportunities for information, learning, and entertainment. The Library District aspires to provide high quality, customer centered services that enhance the quality of life in our communities. Programming is an integral component of library service that:
Ultimate responsibility for programming at the Library District rests with the Director, who administers under the authority of the Board of Trustees. The Director, in turn, delegates the authority for program management to designated staff.
The Library District uses library staff expertise, collections, services and facilities in developing and delivering programming. The Library District’s staff use the following criteria in making decisions about program topics, speakers, and accompanying resources:
In addition, the Library District draws upon other community resources in developing programs and actively partners with other community agencies, organizations, educational and cultural institutions, or individuals to develop and present co-sponsored public programs. Professional performers and presenters that reflect specialized or unique expertise may be hired for Library District programs; performers and presenters will not be excluded from consideration because of their origin, views, or because of possible controversy. Library District staff who present programs do so as part of their regular job and are not hired as outside contractors for programming.
All Library District programs are open to the public. A fee may be charged for certain types of programs. The Library District’s philosophy of open access to information and ideas extends to programming, and the Library District does not knowingly discriminate through its programming. Library District sponsorship of a program does not constitute an endorsement of the content of the program or the views expressed by participants, and program topics, speakers and resources are not excluded from programs because of possible controversy.
Registration may be required for planning purposes or when space is limited. Programs may be held on site at any Library District location, or off site. Programs may be limited to attendees of targeted age groups. Any sales of products at programs must be approved by the Library District. Programs are not used for commercial, religious, or partisan purposes or the solicitation of business.
External organizations or individuals partnering with the Library on programs must coordinate marketing efforts with the Library District’s Marketing Department.
Program participants should expect that photographs/video will be taken at events and used on the Library District’s social media sites, website, and/or printed marketing materials. Participants may request in writing that their image not be used by the library.
The Library District welcomes expressions of opinion from customers concerning programming. If a customer questions a library program, he/she should address the concern with a staff member or may contact the Library District through designated feedback channels.
Additional accommodations may be made for persons with disabilities upon request. Please make requests for accommodations as early as possible to allow time for coordination of services and assistive technology, but no later than one week prior to the date services are needed.